Can't hear narration on mobile device from a 360 sample course

Jan 01, 2017


I made a sample course on 360 but the narration doesn't seem to play on mobile device. Any ideas? Here is the link:

It is hosted on Amazon S3 and I used Cloudberry to upload and set all the folders on public access mode.

10 Replies
Alyssa Gomez

Hello Doug,

I also tested this on my iPhone and iPad, both running iOS 10.2, and I was able to hear audio on both mobile devices. If you would like to connect with a Support Engineer to investigate this further, you can do so by way of this form. They're available 24/7 and will work with you one-on-one to find the solution to your issue!

This discussion is closed. You can start a new discussion or contact Articulate Support.