Can't open player properties

Whenever I click the Player button, either in a new or existing project, nothing happens. The window does not open, so I am unable to edit the properties. This started happening in the middle of a project, no idea what caused it. 

 

Reinstalling is a huge pain at my company, and I shouldn't need to anyway. Can anyone offer a solution? I tried clearing the cache without any luck.

10 Replies
Ashley Terwilliger

Hi Adam,

Have you confirmed you're working on local project files as described here? If it's just starting happening I'd also test it in a brand new file, to see if it's file specific. If the same thing happens in a new file I think you'll need to go through the repair next. Since it's a difficult process at your company - I'd do the full repair here so that they only have to help you once. 

Adam Y

Yep, I'm always working locally, but double checked. If I open a brand new file, then I have the same problem. It's like the window is open, but invisible. If I try to click around, I get the Windows error sound and I can't select any other menu items, however, if I hit escape, I can then click around normally again. very weird.