Uh oh! Sorry for the trouble you've run into (and the delay here!) but I saw you reached out to our Support team. Rona sent you some troubleshooting steps on February 8th, and we haven't heard back, so I'm hopeful that means it's resolved for you. 🤞
If not - not to worry! Let us know here, or connect with Rona again by responding to the email she sent you.
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Hi Joana,
Uh oh! Sorry for the trouble you've run into (and the delay here!) but I saw you reached out to our Support team. Rona sent you some troubleshooting steps on February 8th, and we haven't heard back, so I'm hopeful that means it's resolved for you. 🤞
If not - not to worry! Let us know here, or connect with Rona again by responding to the email she sent you.