Can't Previw Scenes / Slides

Feb 08, 2021

Dear all, 

I am unable to preview slides or scenes, since once I click the "Preview" option and only the cover slide appears; the remaining slides are black. 


Can anybody help me please?

Thank you


1 Reply
Ashley Terwilliger-Pollard

Hi Joana,

Uh oh! Sorry for the trouble you've run into (and the delay here!) but I saw you reached out to our Support team. Rona sent you some troubleshooting steps on February 8th, and we haven't heard back, so I'm hopeful that means it's resolved for you. 🤞

If not - not to worry! Let us know here, or connect with Rona again by responding to the email she sent you.