Previewing slides

Dec 29, 2015

All of a sudden this morning I am unable to preview any slides or scenes in my Storyline 2 project. I am also unable to playback any slides in my scenes. The slides no longer appear once I select preview. Any help is greatly appreciated.

1 Reply
Leslie McKerchie

Hi Richard!

Thanks for reaching out here. This is something that seemed to bubble up over night with a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround.

It seems to be an issue within the Adobe Flash update that is affecting more than just Articulate software per the bug report on Adobe's site. The current solution is to rollback the Flash player update and once we have additional information to share in regards to hearing back from Adobe or fixes within Articulate we'll be sure to update folks here and for any open cases associated with this issue. 

This discussion is closed. You can start a new discussion or contact Articulate Support.