"Cannot make calls to the LMS before calling start" error

Jan 05, 2017


I get an error in my debug window, but I don't know if I have to do something with this error. It's the following message: Cannot make calls to the LMS before calling start. I tested in Scorm Cloud.

What does it mean and what can I do? I'm doing everything in my power to make a storyline published Scorm package work in Saba and I want to eliminate all errors and hope for the best.




1 Reply
Ashley Terwilliger-Pollard

Hi Thijs,

I don't see this error all that often, but when folks have shared in the forums they were able to stop that error from appearing when disabling the option within Player --> Other --> Launch Play in new window (creates launch page). So letting the player stay in the same window. 

After seeing that error message does the course launch normally or are you stuck at that point? 

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