Yesterday, I got a new PC. I downloaded SL this morning, activated with my SN, registered. Now trying to open an existing *.story and I get msg: "This project cannot be opened. It may have been created in a newer version of SL". I checked and it said there were no updates (from the link on the menu bar) what do I need to do?? thanks
What update were you using previously? We're on update 5 as indicated here and you should be able to open any previously created Storyline file within update 5.
3 Replies
Hi Connie,
What update were you using previously? We're on update 5 as indicated here and you should be able to open any previously created Storyline file within update 5.
Thanks for your interest!
As it turns out it waxs a problem with our file encription software. My deskside team helped me get it corrected and everthing is fine.
thanks again!
Thanks Connie for the update and glad that you were able to figure it out!
This discussion is closed. You can start a new discussion or contact Articulate Support.