would anyone know why I can't access the modern player? Here is what my play options look like. There is no "appearance" section where the option should be... (see screenshot). I am presently using a free trial version - could this be the reason?
It looks like you're using Storyline 360 with that logo in the top left corner, but you're not seeing the correct player setup. Could you check what update of Storyline 360 you're using?
Storyline 360,build 3.25.18009.0 is the latest update and you can confirm what you're using by going to the "Help" Tab -> "About Articulate Storyline".
My goodness, Sarah. It had been a while. We released this feature with Update 16 back in May 2018 and we are currently on Update 25. The link Ashley shared above will give you all the details on the fixes and new items.
Thanks for the update and glad you were able to find this conversation to help you out with it :)
7 Replies
Do you use SL360 or SL3? The Modern Player is only available in 360.
Hi Niki,
It looks like you're using Storyline 360 with that logo in the top left corner, but you're not seeing the correct player setup. Could you check what update of Storyline 360 you're using?
Storyline 360, build 3.25.18009.0 is the latest update and you can confirm what you're using by going to the "Help" Tab -> "About Articulate Storyline".
Thank you! I just hadn't updated it in a while.
My goodness, Sarah. It had been a while. We released this feature with Update 16 back in May 2018 and we are currently on Update 25. The link Ashley shared above will give you all the details on the fixes and new items.
Thanks for the update and glad you were able to find this conversation to help you out with it :)
Hello, we have the same issue and we only had the software downloaded a couple of days ago.
We have version v3.12.14647.0 and still don’t have the dropdown option to choose player style. See attached.
Can you please advise on a solution?
Thank you.
Hi Travis
which version of SL are you running. The modern player is only available in SL360 and was introduced in May 22, 2018 (Build 3.16.15842.0)
New: Give desktop and mobile learners a fresh, unified experience with a modern player style that's consistent across all devices.
SL 360 latest version is Build 3.25.18088.0
SL 3 latest version is Build 3.6.18134.0
Hi Wendy, the IT dep downloaded an older version. Once an update was made the Modern Player was available. Thank you. Trav.
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