Cannot view web file in Internet Explorer 8

Jun 09, 2015

I published a course as a web file on Storyline 2 in order to place the course on our website. We want employees to be able to click on the link and view the course. However, when the file is opened in internet explorer, it does not work. We get a blank a page. When the file is opened using firefox, it work. The problem is our company does not want people downloading firefox. Is there any way I can fix this issue without having to upgrade IE or having everyone download Firefox?

1 Reply
Christie Pollick

Hi, Remy - Per the System Requirements for Storyline 2, you should be able to view your course using IE8. Perhaps it might be a security setting in IE. Could you please share your file or a sample here so that we may test it for you?

Viewing Content

Content Format
Flash

Adobe Flash Player 10.3 or later, and one of the following browsers:

  • Windows: Internet Explorer 8 and later, Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
HTML5
  • Windows: Google Chrome (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later

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