Captions not showing Up in Storyline 360?
I have checked out other discussions on closed captions, but don't know how to solve my problem. I downloaded a YouTube video (as an mp4 file), and trimmed it to the one minute I need. I initially tried out the caption feature in Storyline (which I loved), but captions are not showing up when the video plays. User's Guide says Closed Captions editor works with everything "EXCEPT website video." So I added the captions in Camtasia. However, when video is inserted on my slide, captions still don't appear when I preview, or when I publish. Help please....what am I doing wrong?