captions not styled in video export

Nov 05, 2018

Hello - I'm trying to use Storyline 360 as a subtitling tool for videos.

I import the video, in the 'Video Tools' panel, I then add and style the closed captions (subtitles).  Finally, I publish the slide as a video.

EXCEPT, once the video has rendered, I find that the subtitle styling has been erased. It is white text with no background, which makes it unreadable whenever the video has a scene that is lighter in color.

Here is the Publish screen that I am using to export as video: 

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