Change "content has ended" message

Jul 14, 2014

When loading our Storyline courses into our LMS at SCORM content, we receive a message when the user clicks the Exit button- "The content has ended/ You may close the window." We have been advised by our LMS that this is a message coming from Storyline.

I tried to go into the player to see if it was a text label I could customize however I do not see it in the list. Does anyone know how we can revise this message? Right now it directs users to close the window which will take them out of our LMS rather than clicking the exit button.

Any help would be greatly appreciated. Thank you!


14 Replies
Ashley Terwilliger-Pollard

Hi Dina,

I've seen another thread where users mentioned a similar message, but as Phil said it seems to be coming from the LMS as there isn't anything similar in the "player text labels." Where are you hosting your content? Have you tried testing it at SCORM Cloud as well? It's an industry standard for testing SCORM content and would help you narrow down where the issue is occurring.

Hope that helps.

Jenny Roberts

Hi When I was using SL2, to change this message I'd go to the Program files\Articulate Storyline\Content\lms and open the 'goodbye.html file with Notepad++, change the wording and save. This would remain the same then for any published SCORM unitl I reinstalled SL.

I'm now using SL360 and can't find the goodbye message to change. I tried placing it in the usual spot, as there is no message there now, but that didn't work. Can anyone tell me where it is in SL360 please?

Jenny Roberts

Hi Wendy

Thanks for the reply! I understand that you can change this at the time of publishing (which I think is what you did?), but in SL2 I was able to go into the application files - Program files\Articulate Storyline\Content\lms and open the 'goodbye.html file with Notepad++, change the wording and save.

Doing it this way meant that I didn't have to make the change every time I published - it just remained the same unless I updated SL2. The same folder is available in the SL360 application files, but not the generic wording - I can't find where the 'goodbye' generic wording is now located in the application files to change.

Jenny Roberts

Brilliant Wendy! That thought worked a treat thank you!

I removed the {1} from the Goodbye folder and added my own wording (last time I tried it I left in the { } - I'm not too great with coding!) It now looks like this:

Goodbye message

If anyone would like instructions, I've attached my steps below.

Thanks again Wendy for the nudge :)


Jean-Christophe Goyette

You need to manually open the Configuration file in Notepad (file in Articulate / [version] / Content / lms), look for the following code:

var EXIT_BEHAVIOR = "ALWAYS_CLOSE_TOP"; //used to control window closing behavior on call of ConcedeControl

And change the value to "ALWAYS_CLOSE_TOP", as the default value is "SCORM_RECOMMENDED", and it is reset when the software updates.

May I ask why this little detail cannot be adjusted in Storyline in the Publish window? You would think that if you select LMS and SCORM 1.2, an additrional menu would be available to select the exit behavior.

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