Characters Bundle Volume 1: in low resolution

Oct 08, 2013

Hi all

I have these guys from the Characters Bundle Volume 1, and when I insert them they appear very small and in very low resolution, when it says in the Articulate store that they are supposed to be in high resolution. Am I doing something wrong?

5 Replies
Ashley Terwilliger-Pollard

Hi Helene,

Are you inserting them from within the normal Storyline tab Insert -> Insert Characters -> Photographic?  I haven't heard this before, but it may be worth conducting a repair of your Storyline Software. 

If you're still having difficulty after the repair, can you please connect with our Support team? 

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