I have a course that is being translated into Chinese Traditional and Vietnamese. When I work with the Chinese characters they look fine but when I do Preview, some of the characters look BOLD but they are not. In this case, two bullet points are bold and one is not. How can I correct this?
I am using the Segoe UI font. See attached examples.
Jurgen, thank you for the reply. Right now these images are only from my computer. I tried to format the lines the same but I may have done that incorrectly. I will get the font you suggest and see if that makes a difference. I may have this same issue with Vietnamese.
I downloaded the Noto Sans TC Medium. I worked at replacing the existing fonts of Georiga, Open Sans Light and others. Now when I preview, Storyline crashes.
I also found that using the replace fonts command does not work on all of the slides. I hate to think I have to do this slide by slide. My client used all kinds of fonts in their PPT version.
Jürgen, I did find the jhengHei and did not realize it is in the list of Microsoft fonts. I found it looking in my fonts folder. This font works well and looks great. Now I will convert all of the fonts the client used to this one.
Thanks again for the help and getting me to look in the right place.
8 Replies
line 1/2 and 3 have different font size (1 px ??? different)
the first 10 char should be a identical width
i don't think the chinese characters in your sceenshot are from the Segoe UI font - it's probably a substitute font
https://stackoverflow.com/questions/57339302/windows-10-default-system-fonts
try to use a font with real chinese characters, e.g. Noto Sans Traditional Chinese *
otherwise it can happen that your course looks different when it is published from another computer - because there another substitute font is used
* very important: install "static" - "variable font" is not supported by storyline web player
Jurgen, thank you for the reply. Right now these images are only from my computer. I tried to format the lines the same but I may have done that incorrectly. I will get the font you suggest and see if that makes a difference. I may have this same issue with Vietnamese.
I can let you know after I work on this.
I downloaded the Noto Sans TC Medium. I worked at replacing the existing fonts of Georiga, Open Sans Light and others. Now when I preview, Storyline crashes.
I also found that using the replace fonts command does not work on all of the slides. I hate to think I have to do this slide by slide. My client used all kinds of fonts in their PPT version.
Is there another font Storyline likes?
the microsoft font for traditional chinese is JhengHei
https://support.microsoft.com/en-au/topic/font-information-eb6f38cf-63dc-4fce-bd9d-d5242b3dd8b8
the font is included in the windows language pack
Chinese (Traditional, Hong Kong SAR)
if both font don't work, open a support case - articulate should know which font is working
I can try the JhengHei but I am finding that Arial Unicode MS works. It looks good and Storyline does not crash when I preview it.
Jürgen, I did find the jhengHei and did not realize it is in the list of Microsoft fonts. I found it looking in my fonts folder. This font works well and looks great. Now I will convert all of the fonts the client used to this one.
Thanks again for the help and getting me to look in the right place.