Chrome compatibility?

Mar 30, 2017

I've seen a lot of recent examples posted that do not work in Chrome, and just wondering why...Chrome is used by about half of all Internet users.

Thanks!

7 Replies
Ashley Terwilliger-Pollard

Hi Eleanor,

Do you have a link to one of these examples? I'd be happy to give it a test. 

It's also worth noting that Chrome recently changed how they handle Flash content and as such courses may not be loading correctly at the start. You could take a look at the steps here to see if that resolves the behavior. 

Ali Goulet

Hey there Eleanor!

Google chrome is a supported viewing environment for Storyline 360 and Storyline 2 published courses that are hosted on the web. However, Google recently introduced a new security feature in Chrome 56 that blocks Flash content unless you give it permission to play. As a result, Google Chrome may instruct you to Right-click to run Adobe Flash Player when you launch Storyline and Studio courses. Take a peek at this article for a couple ways to handle this if you've already distributed a course, and to avoid it altogether when publishing new ones. 

Let me know if you have questions! :)

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