HTML5 Storyline 360 Publish Multiple Issues
Feb 21, 2018
We go through extensive testing for all our courses, but lately I feel like I am in the Twilight Zone; I’m just not sure what is going on with our one course. This course is an HTML5 output only in S360, and we have three different issues.
We have a font issue in Chrome, not IE. The font is not displaying the proper font, and won't show F. This has not always happened, only just recently, isn’t happening on all laptops either.
The next issue is on our Home slide, Slide 1.4. When tested in IE, there was an issue with the Home screen that did not happen in Chrome. If you are o the Home Screen and click Prev to go back to the Father and Son slide while the audio is playing, when you go back to the Home Screen after the audio re-plays the “What is a Confined Space” button will not turn Orange to become clickable. This does not happen in Chrome. In Chrome, if you do this exact same thing, it DOES turn orange and become clickable after the audio completes. This issue does not happen in IE or Chrome if you let the Home audio play completely initially; it only happens when you click Prev while Home is mid-audio.
The last issue is the Atmospheric Hazards slide, Slide 5.6. When the slide advances to the Layer with the picture of the yellow air monitor, if you click Prev, at that point the spinning circle appears and you can’t click anything, even to Exit the course. A Submit button appears, but you can’t click on it. It has happened in Chrome on an Ipad and in Safari. When on a laptop in Chrome and it happened there too. However, on the Ipad, you could click on the checkmark in the lower right, and be given the error message to complete the question before submitting. This seems to happen when you click back mid-slide.
These issues have been seen in SCORM Cloud and our Moodle LMS.