Chrome issues with Storyline 2
Sep 17, 2019
Hi everyone. I'm stuck in a very old version of Storyline using v2 with update 12. There are no other updates available to me.
I published the file to include HTML5 output and I'm testing the HTML5 file in browsers. IE and Firefox work just fine but Chrome won't run the file. The start slide appears but audio wont play and the next button doesn't work. Again everything works in IE and Firefox. Chrome version is Chrome 76 (64bit) . I am viewing locally.
7 Replies
David, a couple of things with Chrome... 1) you'll probably need to test from a web server, and 2) if the HTML5 plays back a little funky you may need to enable Flash to play.
If you don't have access to a web server for testing, you might try Articulate's tempshare... http://tempshare.articulate.com/
Hi David
I see that there is Update 13 - here is the version history - might be some update in there that affects how SL is running.
Great catch Wendy, sounds like the issue right there
When I look under Help - Check for Updates - I receive a message reading "No Updates are Available" :(
Thanks.
https://articulate.com/p/downloads
Hi Wendy. You are a HERO!! That was exactly what I needed. Newly published files work perfectly. Now if only I could get management to spring for 360...
Thank you. :)
Well David, you'll have to polish up your pitch for SL360 :-) Glad that helped you.
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