Video is not playing in new browser window

Sep 18, 2014


I'm facing the below problem.

Video is not playing in new browser window of IE & Chrome. It's working in Firefox browser.

IE version -10.0.9

Chrome Version - Version 37.0.2062.120 m

Please find the attached file.


Amey Sawant

5 Replies
Ashley Terwilliger-Pollard

Hi Amey and thanks for sharing that file here. Can you tell us where you're testing your course? It looks like you've published for web and if that's the case you'll want to ensure you're testing within the intended publish environment as described here.  There are also a few free web server options in that article you're welcome to try. If the video is still not working, you'll want to look into the following troubleshooting steps here. 

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