Close button on the video does not work appear on the LMS system ( Learnupon)

Is your exit button intended to close a browser window? Sometimes browsers don't respect the code designed to close browser windows. This was due to a browser security issue several years ago.

Hi Dave,

thanks for your reply.

The videos are uploaded on youtube and embedded in the course. I added exit/close buttons on the videos in storyline to enable the user to leave the videos and carry on the course. These exit/close  buttons work and appear in the preview in storyline but they do not appear once the course is in the LMS system. 

Thanks, Erasmo

Hi George! Do you have a .story file that we could take a look at? I'm not sure I'm following your setup.

Hi Leslie,

please see the file attached. if you click either on the tablet image or on the laptop image there is a video. On the top right of these videos there is a close button which enables users to go to the previous slide. This button appears on the preview in storyline but it does not once the course is exported in the LMS system.

Thanks, Erasmo

Hi George,

The Close button on your slide is in front of the youtube video player element. When the youtube player starts to play, it asserts focus, which places your button behind the player. This makes it unaccessible, and hides the button. Make some room outside of the player to place your button, and you should be able to access it.

I also noticed that the trigger that you are using is set to jump to your current slide. If you want to stay on the current slide, it would be better to use "Hide Current Layer".

Regards,

Dave

Hi George! 

Looks like Dave has popped in to assist you here. Just let us know if you need anything further.

Thanks a lot. it works now.

Thanks, Erasmo