Closed caption text disappears when pause button is clicked
Thank you for implementing closed captioning! This is a great addition to Storyline, and we use it in every new WBT we build.
We are having a couple weird bugs, and wonder if anyone else is seeing this?
Sometimes, randomly, after clicking the pause button while the CC text is displayed, it disappears. If someone clicks pause so they have more time to read the text, this is disconcerting. I don't see anything different in the Closed Captions Editor window that I can adjust to fix the problem.
Another weird thing, I have a slide that has six short pieces of audio, it is a scenario conversation. If the CC text is turned on when the slide plays, and then replay is clicked, all six segments of the CC text is show simultaneously in a column covering the whole slide. Do you have any ideas about how I can fix this? I have tried adjusting the timing a bit, but nothing seems to work.
Thanks for your help!