Closed captioning issues in Storyline using variables

Jul 14, 2015

I was excited to see Tom's post about using a variable for CC in storyline. At first glance, it works like a charm. Then, I realized that when I click on different parts of the seekbar, the audio goes out of sync with captions in the flash version. It appears that the html5 version works fine though.

Does anyone have any insights on why this doesn't work in the flash version?

1 Reply
Ashley Terwilliger-Pollard

Hi Leon,

Thanks for reaching out here in regards to this issue - and you can also always comment on the post itself to get some specific help there as well.

I see it occasionally jump out of sync, and it may just be how it's loading the playback - but it seems I can only see the issue when I've jumped far ahead in the seekbar and then back to an earlier point in the beginning. Is that what you're seeing as well? What browser are you viewing the content in? I took a look at it in Chrome. 

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