Closed Captions Editor not Loading
Dec 13, 2022
Is anyone having issues with the Closed Captions editor not loading the VTT file? I have a course i've built for a client and each slide has an audio file embedded into it. All of these audio files have closed captions added and it's been working just fine. Suddenly I cannot edit my captions. I select any slide and select the audio file and press the Edit Captions button. the captions editor loads but I get a constant three dots loading and get nothing to load. I can leave it for an hour but nothing will ever load. I'm not a new user and have been building courses for a long time and have never had this issue in the past.
I've attached a screen shot of what i'm seeing. Anyone have any ideas? I'm using the latest build of SL360.