Closed Captions issue in Storyline 360

Apr 20, 2020

There seems to be a bug where a block of closed captioning will appear stacked above another instance of closed captioning (ie. multiple videos in a scene). This seems to occur when you cue a video forward or backward in the player (suspending media content), and navigate to watch another slide with a second  or even a third video.  

2 Replies
Vincent Scoma

Hi Matulay,

Thank you for reaching out and letting us know! 

I am happy to share that the latest build for Storyline 360 that was released this morning fixes this issue that you are describing. You can find more details about this update here: 

The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline 360.

If you have any questions about this, please let us know! We are happy to help!

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