Codes appeared at the top of the screen
Oct 10, 2013
Hello
We exported the course in the format of AICC, and then uploaded to the LMS. The following two problems appeared when we watched the course through
Safari on iPad. Due to the provisions of the company, we had to watch directly
through Safari, not APP.
1. When the iPad was turned to vertical
screen, codes appeared at the top of the screen, please see the picture, I would like to ask how to remove these codes.
2. When we
opened the course through the computer, if 10% of the original course was
learned, after logging in next time, learning would be continued from where was
not learned last time. However, if we watched the course on the iPad, we found
this function could not be realized. After each time of logging in, we had to
learn from the beginning and could not continue to learn from where was not
learned last time. May I ask how to solve this problem? If the course was not
uploaded to the LMS but just uploaded to the website, there would be
the function of recording, we could continue to learn from where was not
learned. However, if the course was uploaded to the LMS platform, the problem
above would appear.
1 Reply
Hi David,
I haven't seen that code before and also can't really read it. If you'd like to test your course in SCORM Cloud and see if you get the same information that will help us in terms of diagnosing it. If you receive the same error message when testing there, will you connect with our Support team?
You'll want to make sure that you've enabled the Resume behavior as described here, especially the part specific to the LMS which I've copied below:
If you choose Always or Prompt, and if you'll be hosting your content in an LMS, do one of the following:
This discussion is closed. You can start a new discussion or contact Articulate Support.