11 Replies
Alyssa Gomez

Hi there Justin!

We were seeing a bug in Storyline that sounds very similar to what you're describing, but we've since rolled out a fix for it. 

Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.19.16600.0 in the bottom-right corner. 

If you're not already on that version, go ahead and update your software. Then, republish your course and let me know if you see different behavior in the LMS. 

Caryn Carman


I'm having this issue as well. I'm running 360 v3.21.17083.0,  I don't have a quiz slide in my deck but am still getting the passed/failed status along with the complete/incomplete status. My deck is enormous and confidential. Can someone suggest things I can check myself to try to debug? 

Thanks in advance!


Crystal Horn

Hi there, Caryn.  Check out this article on reporting success and completion in an LMS.  The article mentions that each LMS interprets those reporting options somewhat differently.

It sounds like you're setting your course to complete/incomplete, but you're also getting the passed/failed status as well.  Try publishing for SCORM 2004 4th edition, if it's supported in your LMS.