complete/incomplete status reporting as passed/fail

Sep 13, 2018


I have an SL 360 course, with no quiz, setup to complete based on slide count and published to report complete/incomplete status to the LMS.  In both the LMS and on scormcloud, it is reporting passed/fail, not complete/incomplete.

How can I get this reporting as intended?  



11 Replies
Alyssa Gomez

Hi there Justin!

We were seeing a bug in Storyline that sounds very similar to what you're describing, but we've since rolled out a fix for it. 

Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.19.16600.0 in the bottom-right corner. 

If you're not already on that version, go ahead and update your software. Then, republish your course and let me know if you see different behavior in the LMS. 

Crystal Horn

Hi there, Caryn.  Check out this article on reporting success and completion in an LMS.  The article mentions that each LMS interprets those reporting options somewhat differently.

It sounds like you're setting your course to complete/incomplete, but you're also getting the passed/failed status as well.  Try publishing for SCORM 2004 4th edition, if it's supported in your LMS.

This discussion is closed. You can start a new discussion or contact Articulate Support.