Content published to record pass/fail status but is trakcing as pass/pass in LMS
I am currently running the latest and greatest version of Storyline2 (Update 10: 1607.1221). While I have our quiz set to show the Passing score at 80%. I use SCORM 2004, 4th Edition and LMS Reporting to Report status to LMS as Passed/Failed.
The user takes the quiz and gets 20% and a "C" is being sent to the LMS as completed, and course moves to user’s history as completed, whereas an "I" for Incomplete should be sent and should remain on users plan.
If I set the Report status to LMS as Completed/Incomplete the proper "C" & "I" gets sent, respectively. I've setup the [SCORM] logger for the SCORM data so I can see this data being passed to the LMS and in each of the passed/failed instances the program is serving up "C".
It's the opposite of the "Content published to record a complete / incomplete status but is tracking as pass / fail in LMS"(https://www.google.com/url?q=https://community.articulate.com/discussions/articulate-storyline/content-published-to-record-a-complete-incomplete-status-but-is-tracking-as-pass-fail-in-lms&sa=U&ved=0ahUKEwjq0J30z-7OAhVFKGMKHSUTDc4QFggEMAA&client=internal-uds-cse&usg=AFQjCNF0xlec4SWmWYYmXuGyU22mtau1Ng)
Regardless of what status drop down I use, if the user fails (Incomplete/Fail) an "I" should be sent to the LMS.
I've escalated to the LMS provider and they state this is an Articulate issue. Anyone else experiencing this issue?