Completed/incomplete in Storyline 3 showing as "'passed" in LMS

I'd suggest you run your course through SCORM Cloud, as that's the great LMS testing tool to see if the problem sits with your LMS

Hello Tanya! I agree with Brian here and that would be helpful to know if you are able to replicate in SCORM Cloud or if the issue only occurs in your LMS.

If you are able to replicate, feel free to share your .story file for us to take a look and if the issue is limited to your LMS, be sure to reach out to your LMS team.

I have the same problem, the coruse comunicate Passed instead Completed.

Hi Christian! Sorry to hear that you've run into an issue with this as well.

Looks like we did not hear back from Tanya, so I do not have an update to provide.

Were you able to test your content in SCORM Cloud as was advised here as well? If you were able to replicate, please feel free to share your .story file.

Hi Leslie,

Thanks for checking in. I was able to test a version of the course in SCORM Cloud and the results show "complete". So I am assuming it is an issue with the LMS?

Good first step, Tanya.  I would let your LMS know the results from SCORM Cloud and see if anything can be done on their end. 

If you have users coming up with inconsistent results, see if you can identify a common denominator between them, too (browser they use, whether Flash is enabled, etc).

Hello I have the same problem, and I made my solution:

After publishing the course, open the SCORMFunctions.js file, and find this function:

function SCORM_SetPassed()

This function is called and the course became as passed instead of complete.

Inside this function, in this line:

return SCORM_CallLMSSetValue("cmi.core.lesson_status", SCORM_COMPLETED);

change SCORM_PASEED by SCORM_COMPLETED

When the course calls SCORM_SetPassed function, it will write COMPLETED.

This solution is valid only for courses with no quiz, only content.

Thanks for popping in to share with the community Jose :)

Yaw :)

Sorry, but I'm not seeing the logic here. My LMS has not changed. My training has not changed. I am simply republishing under Storyline 3 to take advantage of the HTML5 Only feature.

The status of Completed was passed correctly under Storyline 1 and 2, but not under Storyline 3. It is Storyline 3 that has changed, and it seems to me it is doing something incorrectly. I set Report status to LMS as Completed/Incomplete, and it passes back Passed. How is that a problem with my LMS? My training has no quiz questions, nothing with point values, completion is just slide views.

It looks to me like Storyline 3 is calling SCORM_SetPassed() incorrectly.

Hello Doug,

I understand.

Are you tracking by Number of Slides Viewed with a report status of Completed/Incomplete?

This issue was fixed in a recent update to Storyline 360 and will be included in the next update to Storyline 3.

If that matches what you are experiencing, I'll add this thread to the report so that we can update you when we can.

Hi Leslie,

That is my situation. Please let me know when the update has been added to Storyline 3.

Thanks!

Thank you for confirming. I'll add it to the list so that I can update you here Doug.

Good news everyone! I'm excited to let you know that we just released update 3 for Storyline 3! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where HTML5 courses tracked by the number of slides viewed with a Completed reporting status would incorrectly send a Passed status to the LMS.

Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!