Hiya, Julie. Welcome to eLearning Heroes, and I'd love to help you sort this out!
That message typically means that a content filter, proxy, or firewall is blocking access to these assets. However, since all of our required ports and endpoints are already open for business, we'll need to dig deeper! 🕵️♀️
Would you be able to record a quick Peek of what happens when you search for various terms? I'm curious if this happens with certain types – i.e., Photos, Illustrations, Icons, Videos.
2 Replies
Hiya, Julie. Welcome to eLearning Heroes, and I'd love to help you sort this out!
That message typically means that a content filter, proxy, or firewall is blocking access to these assets. However, since all of our required ports and endpoints are already open for business, we'll need to dig deeper! 🕵️♀️
Would you be able to record a quick Peek of what happens when you search for various terms? I'm curious if this happens with certain types – i.e., Photos, Illustrations, Icons, Videos.
I will double check with our IT team to make sure everything is white listed!
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