Hello! I have just experienced an error which says "Corrupt file" when opening the .story attached. I was working on a slide where I had many audio files, and when I tried to preview the slide, the audio was silent. After that, I saved the project and tried to reopen it, but the program froze along with my computer. I was forced to restart it, so when I tried to reopen the project, it gave me this error. I've tried all the solutions found on this forum, but nothing worked. I even checked %appdata%, but there are no tmp files for me to recover. Can anybody give me a solution for recovering the file? Many thanks!!!
There may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
I would advise that you update to the latest, as we are on Update 7 now.
Editing to add - the file does not open for me either and I see you did try appdata.
3 Replies
Hi Mihai!
Leslie - You saved me HOURS of rework. Thank you!
Well, I sure am glad you ran across this thread then Larissa :)
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