Corrupted file

Jul 29, 2016

Hi everyone,

I wish I knew, if there's a way to restore a corrupted story file without lost the e-learning module?

I will appreciate you answer.

tell if you need my file?

1 Reply
Crystal Horn

Hi Ibrahim.  I'm sure you don't want to lose lots of hard work on your module.  You might want to try opening a new project and importing the slides from that file into the new project.

If that fails, there may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
 
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.

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