Help! I was working on my project, saved it Friday night (3/10) and today I can't open it. I am getting the error message that it is corrupted and can't be opened. How can I retrieve that particular file?
I see you submitted a support case and are working with my teammate, Darrell! It looks like Darrell replied to you with a list of troubleshooting steps. I'd recommend testing those out to see if that does the trick!
You might also want to check that your project file is saved to your local drive rather than a shared one!
We'll continue the conversation in your support case!
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Hi Darlene!
I see you submitted a support case and are working with my teammate, Darrell! It looks like Darrell replied to you with a list of troubleshooting steps. I'd recommend testing those out to see if that does the trick!
You might also want to check that your project file is saved to your local drive rather than a shared one!
We'll continue the conversation in your support case!