I have a course with a 10 question quiz at the end. The quiz has worked for the past two years. We updated some text in the past month. At first, the course would hang at the last question and not advance to the Results slide.
We deleted the results slide and rebuilt it from scratch. Now, it will advance from the last question to the results slide, but will not score properly. (With all answers correct, it still shows 90% instead 100%).
We cannot find a solution despite rebuilding. Please advise if someone has found a similar problem and/or solution.
I submitted my file privately and I'm wondering how communication will take place around this ticket. Will you be my point of contact? Will someone contact me?
5 Replies
Hi, Chris.
Thank you for reaching out!
I'm happy to help you investigate what's causing the Results slide to act erratically. Can you share your .story file here?
If you prefer to share it privately, you're welcome to submit a support case.
Thank you Maria! I'm going to share it privately and submit a case
Hello Maria,
I submitted my file privately and I'm wondering how communication will take place around this ticket. Will you be my point of contact? Will someone contact me?
Hi, Chris.
Thank you for submitting your .story file! I see you're working with my teammate Chester, so you're in great hands!
Please reach out through the case if you have additional questions.
I am having a similar issue and will submit a case as well. Thanks!