Course Completion Trigger for Incomplete/Fail not working

May 15, 2020


Is anybody else having problems with the course completion trigger? It works fine when I use it with a Complete/Passed status, but not a Incomplete/Failed status. 

I have published using course completion with a Passed/Failed status. I have tested in SCORM cloud to see what is returned when the only action that I use is to trigger completion as incomplete/failed. The SCORM registry shows that whilst completion is set, cmi.success_status is set to Passed, the opposite value to the one I set in Articulate. Can anybody please help?

1 Reply
Vincent Scoma

Hi Tanya,

Thank you for reaching out! Let's see if we can figure out what is causing this snag with the course completion trigger. 

A couple of questions on the publishing options: 

  • Is the course also being tracked by a quiz results slide? 
  • When publishing, which tracking options are selected? 

In case this helps, I wanted to share a bit more on the course completion trigger. This guide provides more details this trigger here: 

Please let us know if you have any questions! 

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