I have a course completion trigger on my playbar (I am using Storyline 360, latest version). However, when I access the reporting page, I am unable to select the complete course trigger. Any thoughts on why it wouldn't work on the player, but be an option?
Never tried it on the player, it may be that the trigger shouldn't be available on the player and it is a bug. Or it may be a bug that the publish dialogue cannot see the trigger because it is on the player.
I would try a test, add a new scene that the user cannot access and add the completion trigger to that slide, then publish (you should then be able to choose completion trigger) try pressing the completion trigger on your player and then close the course, if it doesn't work you may need to open a support case.
Thanks so much for bringing this to our attention! The Course Complete trigger should be available in Player tabs, and it should be recognized by LMS Reporting. Our team is putting our heads together to work out next steps for resolving this. We'll keep you posted on our progress!
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Never tried it on the player, it may be that the trigger shouldn't be available on the player and it is a bug. Or it may be a bug that the publish dialogue cannot see the trigger because it is on the player.
I would try a test, add a new scene that the user cannot access and add the completion trigger to that slide, then publish (you should then be able to choose completion trigger) try pressing the completion trigger on your player and then close the course, if it doesn't work you may need to open a support case.
Hey Vanessa,
Thanks so much for bringing this to our attention! The Course Complete trigger should be available in Player tabs, and it should be recognized by LMS Reporting. Our team is putting our heads together to work out next steps for resolving this. We'll keep you posted on our progress!
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