Course not receiving a completion on our LSO

Nov 19, 2013

I have launched my one sco Articulate Storyline course on our LSO and the course is not getting a completion.  My course does NOT contain an assessment. 

The LSO settings are:

  • Overall Course Completion Requirement - touch all pages
  • Tracking protocol - Scoorm1.2
  • SCO Details (launcher file) - index_lms.html(touch all pages)
  • Overall Course Completion Requirement  - Touch ALL Pages

Course settings:

  • Publish for LMS delivery
  • LMS Scorm1.2
  • Reporting/tracking - passed/incomplete
  • Tracking - track using # of slides - set to a few less than are in course.

I will provide the files if you give me a secure place to put them.  thank you!

1 Reply
Ashley Terwilliger-Pollard

Hi Tracy,

Sorry to hear about the issues you're experiencing, and one of the first things I'd look into is the steps here for troubleshooting with your LMS, specifically testing it within SCORM Cloud to see if you're able to replicate the behavior. You also may want to change the reporting tracking behavior from passed/incomplete to complete/incomplete as it may not be reading correctly in your LMS.  

Please let us know if you're able to replicate the tracking behavior in SCORM Cloud, and if you can share your .story file with us here. You can also share it with us here privately. 

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