course not resuming properly after exit
May 16, 2018
I built a course that is actually a test. It has 8 different quizzes in it.
The user selects which quiz they want to take from a menu. When they complete a quiz, they are sent back to the menu where they can take another test. The states of each quiz (pass/fail/not complete) are tracked using variables and the colors of the buttons identify the state to the user.
I expect users to complete all the exams over a 5 day period. I need them to be able to take a quiz, exit the course and then resume the course the following day with the state of the quizzes intact. This is not happening.
When the user exits the course using an exit link I put on the player they are asked if they want to resume where they left off and it takes them to some random slide in a test.
Does anyone have any suggestions?
Thanks.
Liz
12 Replies
Hi Liz
sounds like you may be hitting the suspend data limit -are you publishing to Scorm 1.2? If possible try publishing to Scorm 2004 which has a higher limit. Also try testing in Scormcloud - if resume works correctly there it may be a setting in your LMS
KB article
https://community.articulate.com/articles/learning-more-about-your-lms-suspend-data-and-resume-behavior
Hi Wendy, thanks for our quick reply.
I published to SCORM 2004 and am testing in SCORM Cloud.
The course is not working.
I'm trying to think of a way to redesign. I can't create 8 courses\tests. I need to keep everything in this one module... sigh.
Hi Liz
check your quiz slide properties are they set to ‘automatically decide’ ? That might work. If they are set to resumes saved state that might be eating into your limit - although Scorm 2004 allows for 64000 characters so your file must be huge if you are exceeding that
My slides are set to automatically decide.
My course isn't huge though. When I attempt to publish to SCORM 2004, I don't get the option of specifying the SCORM 2004 edition. It seems to be publishing to SCORM 2004 edition 2 (this is what is being shown in SCORM cloud). Of course this edition has a 4000 character data limit!
The course works as designed when I published to TIN CAN and test in SCORM Cloud.
My antiquated LMS may not even support SCORM2004 so I think I'm going to be out of luck.
Hi Elizabeth,
Did you look at changing it to the 3rd or 4th Edition of SCORM 2004? Both of those would accommodate a larger suspend data amount. It's worth asking your LMS is they can support it, as that should fix your issue with a user being brought back to a random slide!
Hi Ashley, thanks for your reply.
I couldn't figure out how to do that in Storyline.
Oh no, Elizabeth! Sorry if I left that part out. In Storyline 3 or Storyline 360, you'll find it in the Reporting Tracking section:
ahha!
Thank you!
No problem! Glad that helped.
Did that solution worked for you? I'm experiencing similar issue.
Hi Peter. Unfortunately, I am working on an old LMS so I could change the SCORM version and then upload the file to my LMS. I ended up having to redevelop the course in multiple modules. Ugh....
Thank you for your reply Elizabeth. Just out of curiosity, which LMS are you using? We have Saba.
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