I'm trying to publish a course, but when I test it, my LMS (Cornerstone) open a new window that only has a yellow Launch button, then it opens the course in a new tab of my browser. How do I fix this?
It's our standard to have the courses to launch in a new window, we just don't want an unnecessary pop-up in addition to the course. The confusing thing is that I'm using the same Articulate settings I've always used, however this is the first course I've published to the LMS since installing the latest 360 update. I have a ticket in with our LMS provider, so hopefully it's an easy fix on their end (or one I can make on the LMS).
I can't think of any of the features or fixes added in the last couple of updates that would have changed the behavior. Do you know if your LMS has done any updates?
Keep me posted on what your LMS team says! You could also look at testing the course out at SCORM Cloud. It's a standard for LMS testing, and this article has steps to get you started.
This is still happening. I have Cornerstone and the only way to prevent the unnecessary pop up is to uncheck the box that Ashley showed in Articulate. I wish there was an update that eliminated the launch page pop up
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I'd suggest you reach out to Cornerstone support to help as the launch mechanics are managed by your LMS
Hi Kelly,
I'd also check with Cornerstone in case they need specific settings - but did you try unchecking the option to launch in a new window?
It's our standard to have the courses to launch in a new window, we just don't want an unnecessary pop-up in addition to the course. The confusing thing is that I'm using the same Articulate settings I've always used, however this is the first course I've published to the LMS since installing the latest 360 update. I have a ticket in with our LMS provider, so hopefully it's an easy fix on their end (or one I can make on the LMS).
Hi Kelly,
I can't think of any of the features or fixes added in the last couple of updates that would have changed the behavior. Do you know if your LMS has done any updates?
Keep me posted on what your LMS team says! You could also look at testing the course out at SCORM Cloud. It's a standard for LMS testing, and this article has steps to get you started.
This is still happening. I have Cornerstone and the only way to prevent the unnecessary pop up is to uncheck the box that Ashley showed in Articulate. I wish there was an update that eliminated the launch page pop up
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