Courses not bookmarking in LMS when set to "Resume Saved State"

Thanks for your post, Jessica! Can you tell me more about how the course is not bookmarking in your LMS? Do you mean that when you resume the course, slides that were set to "Resume Saved State" are restarting from the beginning of the timeline?

Do you have a sample file you can share with me so I can take a closer look?

HI Alyssa, 

Thank you for the response. When a user closes out of the course, when they re-launch the course they get the prompt to resume. However, if they click yes, they are being taken back to Lesson 2 each time. (There are 3 lessons and then a quiz). I can load a file for you to look at. How do I submit the file? 

Thanks,

Jessica

Hi Jessica!

Sounds like you may be reaching some data limits. I've seen that cause issues for users resuming courses. Does your LMS support SCORM 2004?

Check out this article.

You are welcome to share your file here via the Add Attachment button here if needed or here if you need to share privately.

Thank you Leslie. I am checking with our LMS vendor to see if they know which SCORM we support. I have also attached the file for you to look at. 

Thanks,
Jessica

Hi Jessica,

Yes it seems that it may be hitting the Suspend data limit. I published a copy of your course here with SCORM 1.2 and ran into the same thing, that the resume kicked me back to the second scene/lesson.

Here are some suggestions on how to work around the resume/suspend data and if you'd like to give it a test as well, you may want to use SCORM Cloud - an industry standard for testing LMS content.

Let us know what your LMS vendor shares too!