Crash when copying a slide name
Oct 07, 2019
Hi there,
I get a consistent crash notification (but not an actual crash) whenever I copy the slide name from a Slide Master. This only happens if the side is a slide master, regular slides are fine.
The weirdest thing is that it only happens if I use the CTRL+C shortcut to copy after I select the slide name. If I copy using a right click and selection of copy with the mouse, this doesn't happen...
The error report I get is: "We're sorry, something went wrong with Articulate Storyline and it might close..."
The crash report is this:
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>auth0|5a667d32ab957666a4a9e4da</UserId>
<HardwareId>1T3TN-A4S1S-9EU4U-UVT3D</HardwareId>
<Message>Object reference not set to an instance of an object.</Message>
<StackTrace> at void Articulate.Design.Slide.CopyTimeManager(ITimeManager timeManager)
at void Articulate.Design.UI.SlideLayers.SlideLayerManager.Copy(IEnumerable<ISlideLayer> items)
at void Articulate.Design.UI.SlideLayers.StorylineSlideLayersPanelPresenter+a.f(object A_0, EventArgs<IEnumerable<ISlideLayer>> A_1)
at void Articulate.Design.UI.SlideLayers.SlideLayersPanel.CopySelected()
at bool Articulate.Design.UI.SlideLayers.SlideLayersPanel.ProcessDialogKey(Keys keyData)
at bool System.Windows.Forms.TextBoxBase.ProcessDialogKey(Keys keyData)
at bool System.Windows.Forms.Control.PreProcessMessage(ref Message msg)
at PreProcessControlState System.Windows.Forms.Control.PreProcessControlMessageInternal(Control target, ref Message msg)
at bool System.Windows.Forms.Application+ThreadContext.PreTranslateMessage(ref MSG msg)</StackTrace>
</ErrorReport>
1 Reply
Hi Eitan,
Sorry to hear you keep running into this error! I've opened a case on your behalf with our support engineers, where you'll hear from someone on the team soon. They'll do everything they can to determine what's causing that error to come up!
This discussion is closed. You can start a new discussion or contact Articulate Support.