Most of the time I make large e-learning modules. I develop several short modules and when I am ready I make one big one. I import the files - check the links - no problemo! always OK!.
Now I have a really strange problem: I cropp pictures on a slide, so far so good - never had any problem with this.
Till now: I import the slide/scene with the cropped pictures and after importing it: the whole picture is there again !!!!! This means I have to go over slide by slide and cropp again.... huh??
Hi, Tineke -- Thanks so much for reaching out and sorry to hear of your troubles! May I ask if you can please confirm that you are working locally as described here? I will go ahead and see if I am able to duplicate the issue on my end and will let you know my findings as soon as possible.
Hi, Tineke -- Thanks for your patience as I attempted to recreate this behavior. Unfortunately, I did not have any trouble when I opened a new file, added an image, cropped it, saved, closed, and then started a new project and imported the cropped image from previous. Can you please share the file where the original cropped image resides and I will see if I have any better luck? If you'd prefer to share private, here is the form you would need to do so.
As I wrote before, my course is build from different storyfiles. 7 files imported to 1 file. Every seven of these files had the same problem, then I put the big file (the 7 together) in an other one to complete the course and no problem occured. I have the feeling it has to do with the images I used, because I never had these problems befor. The images are funny 3D with lots of shadow and so on, maybe? I add one example here. the file (which seemed to be ok) and the image-kind I used.
But, don't put much effort in it, like I sais, it seems to be OK now.
Hi, Tineke -- Thanks for the additional information and file, and unfortunately, I still do not seem to be experiencing any troubles with cropping, but I am glad to hear that you said things are working all right for you now!
4 Replies
Hi, Tineke -- Thanks so much for reaching out and sorry to hear of your troubles! May I ask if you can please confirm that you are working locally as described here? I will go ahead and see if I am able to duplicate the issue on my end and will let you know my findings as soon as possible.
Hi, Tineke -- Thanks for your patience as I attempted to recreate this behavior. Unfortunately, I did not have any trouble when I opened a new file, added an image, cropped it, saved, closed, and then started a new project and imported the cropped image from previous. Can you please share the file where the original cropped image resides and I will see if I have any better luck? If you'd prefer to share private, here is the form you would need to do so.
Hi Christie,
Thanks for looking at my question
The weird thing is:
As I wrote before, my course is build from different storyfiles. 7 files imported to 1 file. Every seven of these files had the same problem, then I put the big file (the 7 together) in an other one to complete the course and no problem occured. I have the feeling it has to do with the images I used, because I never had these problems befor. The images are funny 3D with lots of shadow and so on, maybe? I add one example here. the file (which seemed to be ok) and the image-kind I used.
But, don't put much effort in it, like I sais, it seems to be OK now.
(Excuse me for my English, I hope you understand)
Tineke
Hi, Tineke -- Thanks for the additional information and file, and unfortunately, I still do not seem to be experiencing any troubles with cropping, but I am glad to hear that you said things are working all right for you now!
This discussion is closed. You can start a new discussion or contact Articulate Support.