Cropping tool causes Storyline to freeze

Feb 28, 2019

Hi there, 

I'm having an intermittent issue which occurs when I use the cropping tool in Storyline 3. 

When I attempt to crop an image, Storyline suddenly freezes and my cursor stays with the crop icon. When I attempt to click out of the cropping tool, or click on any other function in Storyline, nothing happens. The image that I was cropping also has the crop boarder around it. Everything freezes and does not respond, even after 5 mins waiting. 

Any solution would be great - I keep losing work and have to close Storyline each time this happens from the task manager.


Best wishes,


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