I'm having an intermittent issue which occurs when I use the cropping tool in Storyline 3.
When I attempt to crop an image, Storyline suddenly freezes and my cursor stays with the crop icon. When I attempt to click out of the cropping tool, or click on any other function in Storyline, nothing happens. The image that I was cropping also has the crop boarder around it. Everything freezes and does not respond, even after 5 mins waiting.
Any solution would be great - I keep losing work and have to close Storyline each time this happens from the task manager.
2 Replies
Hi Michael,
I'd start by going through the repair of Storyline detailed here.
If you're still running into trouble, please connect with our Support Team and they'll work with you to figure out what's wrong!
Thanks Ashley - I repeated those steps but still have the freezing. I'll connect with support.
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