Custom buttons on feedback slide layers won't allow me to add hide layer tigger.

Hard to troubleshoot without seeing the Storyline file. Here are a few things that come to mind:

• Try copying the "hide this layer" trigger from the original button and pasting it to your custom button.
• Just redo the original button so it looks and acts like your custom button.

Here's the file.  Thought I added it yesterday.

I was able to copy over the trigger, but the layer still shows when I return to the question.

I appreciate the suggestion. 

Hi, Aaron,

The problem is from how the Feedback Layouts were edited. 

The default Feedback Master & Layouts use a generic button. When you look at the master/layout, it just says "Button," and there are no triggers. Storyline adds the appropriate triggers when the layout is used. The program also pulls the appropriate text ("Continue") from the Text Labels in the Player. 

Your custom button on the Layout with the "hide this layer" trigger should work, but it didn't. And when I tried to add one, that didn't work, either. But when I tried adding a "go next" button to the Layout, that did work. So I think you found a bug! 

I fixed your issue in the attached file by reverting to the default button. 

FYI: I also changed the Master. I deleted the shape that was forming the dialog box, because Master shapes can't be deleted from Layouts. That shape was showing while the colored rectangle you added was flying in. (For related info, see this post: https://community.articulate.com/discussions/building-better-courses/quick-tip-customizable-feedback-layers.) 

This is great Judy!  That you so much for your time and support!  I had all but given up on the idea of having a custom template for my team to use.  I'll be sure to check out the link you added in your last post.  You have restored a bit of my faith in this product.

Thanks again,
Aaron

I'm glad I could help, Aaron.

By the way, I reported the bug to Articulate, so at least they know about this problem. 

Best regards,

Judy

Thanks so much for reporting this, Judy :)

Hi Judy,

Where and/or how did you set the "hover" state fill color?  I'm looking in the feedback master but don't see it when looking at the button in "edit states".  I only see it when looking at the individual feedback states in a question. "#727280"

You've got me puzzled. 

Thanks!

Hi Judy,

I hope you're doing well. Can you please let me know where/how you set the color of the correct and incorrect feedback buttons?

Thank you!
Aaron

Hi Aaron!

I'm happy to step in! It sounds like you want to change the Continue button's hover state. You might be running into a bug that we've filed where changing the hover state in the Feedback Master doesn't appear correctly in the Slide View. Not to worry, you can still change the states in Slide View!

Instead, you'll want to change the hover state on the Correct and Incorrect Feedback Layers.

Here's a short article about editing states in Storyline 360!

HI Lauren,

Thanks for the update.  It seems like this issue has been around for a while.  Its a pain having to update the correct and incorrect feedback for each of the 40 questions I have in a test.  Why have a feedback master if developers aren't free to change it?  

I'm just curious, what is “E-Learning Heros” affiliation with Articulate?  

Hi Aaron,

I understand. As Lauren mentioned, this is an issue that we are looking into. I've added this conversation to the report so that we can update you when we can.

As for the Heroes, we have a great article here that explains the program:

Everything You Need to Know About Articulate Super Heroes