Custom player tab not working in HTML5 when conditions are applied

Nov 12, 2018

Ian Monk
By Ian Monk

Howdy folks,

I submitted a ticket to Articulate Support, but thought I'd also check here to see if anyone else has experienced this.

I created a custom player tab called "menu" that appears throughout the course and returns users to the main menu of my course. Clicking the menu tab while on the menu slide created some undesired effects, so I added a condition that prevents users from clicking the menu tab while they are on the menu slide. It works perfectly in Flash, but it doesn't work at all in HTML 5. 

Is there a solution or workaround for this?

Thanks,

Ian

 

2 Replies
Leslie McKerchie
over 5 years ago11/14/18 at 3:30 pm (UTC)

Hi Ian,

Thanks for reaching out and letting us know that you submitted a support case as well.

It looks like Cleo has already been able to pop in and assist you, but you're running into an issue that we are further investigating.

I've attached this thread to the conversation as well so that we can share any updates here.

This discussion is closed. You can start a new discussion or contact Articulate Support.