I built custom navigation and everything works great except the previous button. If I watch/hear all of slide 1 and use the previous button on slide 2, slide 1 flashes and then the player returns to slide 2. If I just watch a part of slide 1 and use the next button to go to slide 2 prematurely and use the previous button on slide 2, slide 1 comes up but where I left off when I selected next. It does not go back to the beginning of slide1. Is there any way around that? I would like it to take me to the beginning of the timeline when I use the previous button.
I even tried changing the trigger from "jump to previous slide" to "jump to 1.1 Name of Slide" and that works the same. Nothing will take me back to the beginning of the timeline.
I am having a similar issue but with screen recordings. I followed your advice above to "Reset to Initial State" which sends the user back to the beginning of the previous slide when they click my homemade Previous button. Great! However, this is a screen recording and it displays a white background rather than the recorded screen when returning to the slide. I'm assuming this is because the screen action does not occur until 9 seconds. But I need the user to see the screen shot that occurs prior to the mouse movement. Any help would be appreciated. I am unable to post a video of it or share my files as they are proprietary. Thank you.
If you're unable to share the file here it's difficult to diagnose on this description alone - so I'd suggest you connect with our support team as the file can be shared privately there and they can also sign an NDA if needed.
9 Replies
in story view click on the previous slide and set its revisit state to reset to initial state
Sorry, but I'm not sure what you mean, Phil. How do I "set its revisit state to reset to initial state?" Is there a tutorial or post I can view?
In story view click on a slide, on the pane on the right hand slide choose the drop down for revisit state and set to initial state.
This can also be done on the slide using the cog on the base layer
Hi BJ,
I happen to have a screen shot for this...I've answered it so many times....so figured I'd post it.
I even tried changing the trigger from "jump to previous slide" to "jump to 1.1 Name of Slide" and that works the same. Nothing will take me back to the beginning of the timeline.
Any help would be appreciated. Thanks!
Oops. Sorry didn't see your replies. I'll try that now. Thanks!
BJ
Such a simple fix! I never used that option before and I'm not a new user either! Thanks for your help Rebecca and Phil!
BJ
I am having a similar issue but with screen recordings. I followed your advice above to "Reset to Initial State" which sends the user back to the beginning of the previous slide when they click my homemade Previous button. Great! However, this is a screen recording and it displays a white background rather than the recorded screen when returning to the slide. I'm assuming this is because the screen action does not occur until 9 seconds. But I need the user to see the screen shot that occurs prior to the mouse movement. Any help would be appreciated. I am unable to post a video of it or share my files as they are proprietary. Thank you.
Hi Rachel,
If you're unable to share the file here it's difficult to diagnose on this description alone - so I'd suggest you connect with our support team as the file can be shared privately there and they can also sign an NDA if needed.
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