When we publish a Storyline file for viewing via the web (which is how most of our projects are viewed), there is a consistent delay when navigating to a new slide (using buttons as triggers). Once a slide is loaded, there is no delay in viewing content on that slide--including content on different layers of the slide. But if you click a button that triggers a new slide, the delay occurs.
Does anyone else encounter this latency issue? Is there a way to resolve it? It has become a significant issue, that our clients would like us to resolve...and I don't have an answer!
are you using the html5 version? There will likely e a delay in that case. Otherwise then the preorder should ensure minimal delay. Wat is your web connection like? Are you authenticating the content?
Yes, the files are output with HTML5--why does this cause a delay? The intent is for the content to be viewable via mobile devices, (including iPhones), so it needs to be HTML5. Web connection is good...it's definitely not a pipeline issue, because everyone experiences the same thing.
Hi Phil! I'm using SL2 and am noticing this in the Flash version as well. I know this post has been almost 3 years old, but am wondering why it would be delayed. The slides using images that are designed as buttons using triggers. Not sure if that helps.
Also, the master slide has a lot of triggers loaded on it. Would that cause delay?
5 Replies
Hi Dave
are you using the html5 version? There will likely e a delay in that case. Otherwise then the preorder should ensure minimal delay. Wat is your web connection like? Are you authenticating the content?
Hi Phil
Yes, the files are output with HTML5--why does this cause a delay? The intent is for the content to be viewable via mobile devices, (including iPhones), so it needs to be HTML5. Web connection is good...it's definitely not a pipeline issue, because everyone experiences the same thing.
In the html5 version the slides are refreshed like a web page so there will be a delay in flash the course preloads 3 slides.
If you are testing the flash and getting a delay then it may be a slide design issue, are you using lots of video or audio?
Hi Phil! I'm using SL2 and am noticing this in the Flash version as well. I know this post has been almost 3 years old, but am wondering why it would be delayed. The slides using images that are designed as buttons using triggers. Not sure if that helps.
Also, the master slide has a lot of triggers loaded on it. Would that cause delay?
Thanks!
Hi Lee,
Are you able to share a link to where you've hosted your course? That way we can give it a test and see how it behaves in a different internet set up?
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