Delay in hotspot on the Try Again option

Hi, I created a short assessment in Storyline 360. I have a custom submit button. I don't know if that matters or not. I created 10 questions. All questions except for the hotspot questions are working great. The learner has two attempts. After the first wrong attempt, the Try Again option displays. When it is a hotspot question, it takes forever for the hotspot to change when I make another selection. 

Any ideas what might be causing this? I have tried it with a standard hotspot question slide and a free form hotspot slide.

Thank you.

2 Replies
Ren Gomez

Hi Debra,

According to the user guide here, the default submission method is by Player Button, meaning you would have to use the Player button and not a custom button to submit the interaction.

Have you tried using any other submission methods to see if you run into the same issue? You can change the options by going to the Question Tools: Design tab and select the Submit drop-down.

Give it a try and let me know if it helps!