Different Widths for Player Margins

Looks like you may have a player tab enabled on a slide in the non-aligning project, check the slide properties 

Hi Phil,

Thanks very much for this interesting suggestion. After some digging around the Slide Properties for each slide, I changed the Player Features to custom and found one slide that did have the Resources ticked!

I thought this was bound to solve it but unfortunately the margin remains the same when viewing the project. I tried importing the slides into a new project in case there was something wrong with the file, but no luck so far. 

With thanks,

Patrick

Thanks for the details, Patrick.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Hi Leslie,

That would be great - thank you! I've attached the .story files and .zip folders

Kind regards,

Patrick

Hi Patrick!

Thank you so much for attaching these files! I was able to test the files on my end, and I'm noticing exactly what you're seeing. Even removing items in the player doesn't change the extra padding on the Player!

I've reached out to our Support Engineers so they can step in and help us find the fix! I've started a case on your behalf and sent over a brief email explaining the next steps! We'll continue using that support case to communicate.

Please let us know if you have any additional questions!