Having an issue with students exploiting the use of Storyline's built-in accessibility feature to skip past Restricted playback slides by pressing the “Enter” and Spacebar” keys.
Is there a way to disable this feature?
While hopefully still using Storyline’s built in “Prev” and “Next” buttons?
Thanks so much for those details. I'm seeing the same problem you're seeing. Fortunately, we're targeting to release a fix for this bug in the next update of Storyline 3, which is coming soon.
I'll be sure to let you know as soon as it's released!
Alyssa, I had our JAWS tester check our recent course out and she said it works as programmed. Our screens are restricted and JAWS sees the Next button as disabled.
We had to add a trigger to disable the Next button so it didn't become active. Once the page content is viewed Next gets turned back on.
In this case, the learner can use the Tab key to bring the focus to the player seekbar, then use the right and left arrow keys to skip ahead in the timeline. We've already rolled out a fix for this problem in Storyline 360, and we're planning to release the same fix in Storyline 3 soon.
I have a Storyline 360 Course that is restricted and Seekbar is enabled and set to Read-Only, yet the built-in accessibility feature to skip past Restricted playback slides by pressing the “Enter” and Spacebar” keys works.
I tested this out by uploading a copy of your course here, and the Enter/Spacebar didn't advance the slide for me until the timeline was complete and if I had the next button selected. Can you tell me a bit more about how you're able to replicate this?
When the Ecolab initial screen comes up, I click Next. Then for the Confined Space Entry slide, Father and Son slide, and Home slide I’m able to click the space bar consecutively, taking me to the quiz. I’m able to click during the audio (without it finishing) and advance. I don’t have my cursor on the Next button.
Thanks Melissa for those steps - I was trying to do it only from the first slide, but now I see what you're experiencing and we do have something similar filed as a bug with our team. I'll be sure to share this with them as well and let you know here once I have an update on that!
I still have troubles with the malfunctioning signalled by Derrel, even if using the new update (update 3) of Storyline 3. Indeed, the malfunctioning has been fixed for HTML5, but the possibility to skip restricted playback slides is still on for those browsers that use Flash. Do you plan to fix this malfunctioning soon? Or do you intend to dismiss any Storyline compatibility with Flash? We are actually working with Customers that use browsers with Flash for running the courses, but also need to have restricted slides. I’m looking forward to hear from you!
We tested another course we have here. This course is not branched, so while we see some issues with skipping, not nearly as many or the same. It happens about every other slide. Can you help answer why this is? Is it different publish settings? Branching vs linear?
Thanks for sharing an additional example. I'm adding this to the report as well because I am seeing the same behavior with the spacebar proceeding through the course.
I cannot speak to the 'why' since this is something we are still looking into and have not tracked the culprit down yet.
Thanks for checking in, Darrel. I don't have any news to share at this time, but you're in the right place to stay up-to-date on this bug's progress. We'll post the fix here as soon as it goes live!
What is the update on this? We now have a project in translation that also has this issue: We do safety and compliance training and this issue needs to be resolved.
Thanks for checking in. The issue with "Restricted navigation not working when you tab to the Next button and press spacebar", is still open with our team. We'll let you know as soon as we can any update on this!
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Hey Darrel,
Thanks for reaching out about this! I'd like to give this a test in a sample file--what version of Storyline are you using?
Also, do you have the seekbar enabled? If so, are you using a read-only seekbar?
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Hi Alyssa,
I am using Storyline 3. (Latest version: Update 2 Build 3.2.13213.0)
Seekbar is enabled and set to Read-Only.
Attached is a sample of the issue.
The only way I have been able to prevent the issue from occurring is to remove all seekbar and built-in Nav buttons (Prev/Next)
Darrel
Hey Darrel,
Thanks so much for those details. I'm seeing the same problem you're seeing. Fortunately, we're targeting to release a fix for this bug in the next update of Storyline 3, which is coming soon.
I'll be sure to let you know as soon as it's released!
Alyssa, I had our JAWS tester check our recent course out and she said it works as programmed. Our screens are restricted and JAWS sees the Next button as disabled.
We had to add a trigger to disable the Next button so it didn't become active. Once the page content is viewed Next gets turned back on.
Thanks, Bob!
In this case, the learner can use the Tab key to bring the focus to the player seekbar, then use the right and left arrow keys to skip ahead in the timeline. We've already rolled out a fix for this problem in Storyline 360, and we're planning to release the same fix in Storyline 3 soon.
Thank you Alyssa.
Any chance there is an advertised date for the next update?
Hey Darrel,
I don't have a firm ETA at this point, but we'll let you know as soon as it's ready. Thanks for checking!
I have a Storyline 360 Course that is restricted and Seekbar is enabled and set to Read-Only, yet the built-in accessibility feature to skip past Restricted playback slides by pressing the “Enter” and Spacebar” keys works.
HI Melissa,
I tested this out by uploading a copy of your course here, and the Enter/Spacebar didn't advance the slide for me until the timeline was complete and if I had the next button selected. Can you tell me a bit more about how you're able to replicate this?
When the Ecolab initial screen comes up, I click Next. Then for the Confined Space Entry slide, Father and Son slide, and Home slide I’m able to click the space bar consecutively, taking me to the quiz. I’m able to click during the audio (without it finishing) and advance. I don’t have my cursor on the Next button.
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Anyone out there in the community using Storyline 3 that has found a work-around to this skipping issue?
I have 150+ modules I need to be able to lock-down to a truly “Restricted” presentation. Quickly and efficiently.
I even had a few slides in my course with everything removed from the Tab order, and it still happened. So I'm not sure we will have a workaround.
Thanks Melissa for those steps - I was trying to do it only from the first slide, but now I see what you're experiencing and we do have something similar filed as a bug with our team. I'll be sure to share this with them as well and let you know here once I have an update on that!
Ashley,
Is this only with HTML5 ONLY output, or with all outputs/publish types?
Dear Articulate staff,
I still have troubles with the malfunctioning signalled by Derrel, even if using the new update (update 3) of Storyline 3.
Indeed, the malfunctioning has been fixed for HTML5, but the possibility to skip restricted playback slides is still on for those browsers that use Flash.
Do you plan to fix this malfunctioning soon? Or do you intend to dismiss any Storyline compatibility with Flash?
We are actually working with Customers that use browsers with Flash for running the courses, but also need to have restricted slides.
I’m looking forward to hear from you!
Hello Mirko,
This issue is still on our radar to be worked on. We do not have an update yet.
Hello Melissa,
The reported issue is for both Flash and HTML5.
Leslie,
This is a very big deal for us, when will this bug be fixed?
Hey Melissa,
I thought it may be helpful to share some information on how we define bugs and how we tackle them when they occur. I do not have a timeline.
Thank you, Leslie,
We tested another course we have here. This course is not branched, so while we see some issues with skipping, not nearly as many or the same. It happens about every other slide. Can you help answer why this is? Is it different publish settings? Branching vs linear?
Hey Melissa,
Thanks for sharing an additional example. I'm adding this to the report as well because I am seeing the same behavior with the spacebar proceeding through the course.
I cannot speak to the 'why' since this is something we are still looking into and have not tracked the culprit down yet.
Hi Leslie,
Is there any development update you can provide on this issue?
Thank you
Thanks for checking in, Darrel. I don't have any news to share at this time, but you're in the right place to stay up-to-date on this bug's progress. We'll post the fix here as soon as it goes live!
What is the update on this? We now have a project in translation that also has this issue: We do safety and compliance training and this issue needs to be resolved.
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Hi Melissa,
Thanks for checking in. The issue with "Restricted navigation not working when you tab to the Next button and press spacebar", is still open with our team. We'll let you know as soon as we can any update on this!
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