I have a custom Submit button on a Multiple Choice slide. On each of the Feedback slide layers is a button that sets this custom button to disabled and hides the feedback layer (so the user can see the question again)
The Feedback layer button does physically disable the button but it doesn't show as its disabled state (dark gray).
I checked the states of the custom button and they are correct.
Oddly this works correct on the FIRST MC slide I have but none of the others. I did copy and paste the buttons from the first slide but made sure the triggers were referencing the right objects on the slide.
I appreciate you taking the time to return to this discussion and share a workaround! I don't see that we have a similar bug logged. With your permission, I'd like our Support Engineers to step in and take a look at your project. You can upload the .story file to our team in a support case.
I was informed that this is how the Disabled formatting is supposed to work. If your button has a Visited state then when you set the button to disabled it cobbles together a version of the 2 states to display. The weird thing is that I had copied the button in question from one slide to another. It worked the way I expected it should on the first slide (gray background) but on the second slide it display the weird mixed state
4 Replies
I found a work around: If I set the Visited state to the same color as Disabled then it uses that color. This seems like a bug though
Hi Randall!
I appreciate you taking the time to return to this discussion and share a workaround! I don't see that we have a similar bug logged. With your permission, I'd like our Support Engineers to step in and take a look at your project. You can upload the .story file to our team in a support case.
I submitted it as a bug.
I was informed that this is how the Disabled formatting is supposed to work. If your button has a Visited state then when you set the button to disabled it cobbles together a version of the 2 states to display. The weird thing is that I had copied the button in question from one slide to another. It worked the way I expected it should on the first slide (gray background) but on the second slide it display the weird mixed state
https://articulate.com/support/article/Articulate-Storyline-360-How-the-Built-In-Disabled-State-Works
/tldr/ if you want consistent disabled buttons, eliminate all other states beside Normal, Hover, and Disabled