Disconnect an old computer from using a Storyline license Jul 14, 2015 By Tria Vang Hi, I understand there are certain # of computers that 1 Storyline license can be installed on and I just got a new computer so I need to disconnect my old computer from it. Does anyone know the steps to do that?
Wendy Farmer Hero over 8 years ago07/14/15 at 9:07 pm (UTC) Hi Tria under the Help tab there should be a Deactivate option
Tria Vang Author over 8 years ago07/14/15 at 9:27 pm (UTC) I don't see a Help tab. I'm using Storyline 2 from a windows platform installed on my Mac. I attached a snapshot of the landing page. Storyline_landing_page.PNG
Walt Hamilton Hero over 8 years ago07/14/15 at 9:40 pm (UTC) Open a story, and you should see the help menu.
Wendy Farmer Hero over 8 years ago07/14/15 at 9:42 pm (UTC) HI Tria I am using same Mac with Parallels. Here is a screenshot - Deactivate is almost directly under the HELP tab
Ashley Terwilliger-Pollard Staff over 8 years ago07/15/15 at 4:02 pm (UTC) Glad you got the help you needed here Tria!
6 Replies
Hi Tria
under the Help tab there should be a Deactivate option
I don't see a Help tab. I'm using Storyline 2 from a windows platform installed on my Mac. I attached a snapshot of the landing page.
Open a story, and you should see the help menu.
HI Tria
I am using same Mac with Parallels. Here is a screenshot - Deactivate is almost directly under the HELP tab
Perfect! Thank you so much everyone!
Glad you got the help you needed here Tria!
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