Display issue in Safari with Markers

Feb 19, 2017

Hi all, 

I have been experiencing issues with makers in Safari with Storyline 360. If a slide has multiple markers and when you try to click on any one for the first time, it will not open up. If you hover out and hover over it again, all of the text will display with the marker being open. See attached screenshot. 

On the other hand, if you hover over it a couple of times, till you see the label appearing and then click on it, it seems to work fine.

I have replicated this issue only on Safari with multiple Storyline projects. Chrome and Firefox seem to work fine. 

Anyone else experiencing this issue? Is it a known bug?

1 Reply
Ali Goulet

Hi Mukarram! Thanks for reporting this here, sorry you're running into it. What environment are you publishing for and where are you hosting your courses to test them after publishing? Would you be able to share a .story project file here that you're seeing this occur in so I can do some testing? You can add it as an attachment right to a comment in this thread. Thanks again! 

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